SA wellness is invested in enhancing the safety and quality of patient care and attaining the patient outcomes that are best feasible.
The security training System is a software that allows all SA wellness solutions to record, manage, research and analyse client and worker incidents in addition to consumer feedback. It can be useful for recording information on protection solutions also to record formal notifications like those for coronial issues or medical malpractice.
The goal of each one of the SLS modules, and which legislation they relate to, is described when you look at the table of Key SLS Modules (PDF 92KB).
Any employee with an SA Health HAD login can record an event into SLS.
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Great things about SLS for the customer and SA wellness solutions
Advantages of SLS for the customer and SA Health solutions includes:
- It facilitates good medical governance by supplying an individual system across SA wellness that manages incidents, customer feedback and notifications.
- SLS has helped embed a tradition of security and quality in to the day-to-day routines of many SA wellness employees since the findings regarding the review or investigation of occasions in SLS provides an easy method through which valuable lessons can be learnt and high quality improvements identified.
- The device can be used to examine styles in reported activities and determine certain areas for improvement at both a state-wide and Health that is local Network (LHN).
- Whenever along with information off their systems within the LHN Analytics and Reporting provider (LARS) and QIP Hub, SLS enables all staff to observe SA health insurance and their own health unit compare contrary to the National Safety and Quality Service guidelines (along with different state key performance indicators).
- It will help to share with workers as well as the public by assisting the yearly publication for the Southern Australian Patient protection Report. This report also incorporates a synopsis of some of the quality enhancement initiatives which were implemented, some being the outcome of styles which were identified from SLS information.
- Through the introduction of SLS this season we could see a marked improvement into the reporting of incidents in to the system from 32,696 reported for 2011/2012 in contrast to 61023 reported in 2017-2018. More to the point, we could see a reduction that is overall incidents with damage that are down 57% from 2011/2012. Which means that since its inception we have been now recording more dangers and near misses which offer us utilizing the information to avoid those from reoccurring or becoming more severe.
Utilizing SLS
Staff use SLS in lots of ways dependent on their part and responsibilities. You can find guides and training to help users whom:
- Are recording an event or miss that is near SLS (notifiers)
- Have obligation for breakdown of reported incidents (supervisors or supervisors will require access that is user/login
- Have actually obligation to generate reports and make use of them for quality enhancement and monitoring styles.
Some SLS data is additionally presented from the QIP Hub.
SLS includes quantity of modules for different purposes and kinds of incidents. Each has information and resources to aid users.
Patient incidents in SLS. Perform Health Protection incidents in SLS
Every person supplying solutions on behalf of SA wellness must record all elitesingles profile client associated incidents, including near misses, into SLS. All incidents reported into SLS are evaluated and serious incidents undergo more investigation that is detailed.
Work Health and protection (WHS) reporting into SLS ensures a standardised procedure to conform to appropriate needs and also to offer information to aid future risk control and WHS avoidance programs.
Information in WHS event reports on SLS is governed by the ongoing work Health and protection Act 2012 (SA)
All employees ought to report Perform Health and protection incidents including:
- Hazards, such as for example gear faults, ecological factors
- Incidents without any damage
- Incidents with damage or damage, including physical damage or psychological stress
Protection incidents in SLS
A protection event is any occasion or scenario that led to an ask for crisis or non-emergency safety attendance. Included in these are whenever some of the crisis Codes are known as.
The reporting and report on both crisis and non-emergency safety incidents to SLS will subscribe to safety that is improving clients, employees and site site visitors.
You will find legislative along with other demands to help keep documents of whenever these incidents happen.
Customer feedback in SLS
Consumer feedback (including complaints, compliments, advice and suggestions) are recorded and handled in SLS to push enhancement when you look at the quality of medical care services provided and enable the recognition of styles and danger. It allows wellness solutions to ensure these are typically responding in a manner that is timely the issues of this customers.
Notifications in SLS
A mechanism is provided by the Notifications module for nominated SA wellness supervisors to record information about notifiable incidents. Included in these are fatalities (under demands associated with the Coroners Act 2003), prospective medical malpractice and alleged sexual attack or misconduct incidents.
Coroners and Medical Malpractice notifications are evaluated by SA Health’s Legal Governance and Insurance solutions product (ISU) and referred on to SAICORP as needed.
These notifications usually do not add those needed by SafeWork or Public wellness notifications.
SLS help
Finding SLS on your desktop
To locate SLS in your SA wellness computer, click Start – All Programs – business programs – SAH Applications – Safety Learning System
